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SantaPark Arctic World career site
Lapland Luxury DMC · Rovaniemi, Finland

Operations Assistant

Lapland Luxury is a private DMC operating in Lapland, Finland. We are specialized in tailor-made luxury experiences for our guests. We operate Hidden Arctic Cloud Villas located a 30-minute drive from Rovaniemi city centre. We are looking for passionate hospitality team members that can fill a diverse role and is driven by service excellence.

Lapland Luxury DMC is part of SantaPark Arctic World, a family-owned company with a big heart and passion for excellence. We excel in creating extraordinary experiences for our guests with our unique locations: SantaPark - Christmas Theme Park, exclusive Santa Claus Secret Forest – Joulukka, Hidden Arctic Cloud Villas, Aino Private Island and award-winning Arctic TreeHouse Hotel.

Our mission is to make our guests stay a lifelong memory. We also wish our team to have a great working experience and every day embark on a new adventure - creating, learning and developing with us!

We are now looking for a

OPERATIONS ASSISTANT FOR LAPLAND LUXURY DMC for season 2025-2026

What we are looking for

The Operations Assistant is responsible for curating, planning, and ensuring seamless execution of luxury travel experiences. The role involves itinerary design, guest personalization, real-time experience management, and quality control. The Operations Assistant serves as the primary point of contact for guests from pre-arrival to post-departure, ensuring a tailored, high-end service.

  • Strong background in guest services or luxury hospitality

  • Detail-oriented, proactive, and calm under pressure

  • Excellent communication and problem-solving skills

  • Culturally sensitive with a VIP mindset

  • Experience with itinerary planning and logistics is an advantage

  • What we offer

  • We offer a unique opportunity to work in the luxury segment of the Lappish travel industry

  • We want you to bring your personality to work and let you actively develop your talents

  • Great set of employee benefits and excellent training and development opportunities in the heart of the Lappish capital.

  • We offer you a dynamic and inspiring workplace with a wonderful team


    We hope to have you on our team from between mid-October until mid-April. Possibility to start earlier.

    Join us in Lapland for an unforgettable season and apply now!

    • Team
    Lapland Luxury DMC
    Role
    Operations assistant
    Locations
    Rovaniemi, Finland
    Employment type
    Temporary

    Rovaniemi, Finland

    Lapland Luxury DMC · Rovaniemi, Finland

    Operations Assistant

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